Refund policy
Returns, Refunds & Cancellations
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Due to the perishable nature of our cookies, we do not offer refunds for a change of mind.
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If your order arrives damaged or incorrect, please contact us within 24 hours of delivery with your order number and a photo, and we’ll make it right.
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Cancellations or changes must be made at least 48 hours before dispatch. Cancellations after this time may not be eligible for a refund.
Product Appearance
Every cookie is handmade and unique! That means size, shape, or decoration may vary slightly from the images on our website, but we promise they’re always delicious.